Industry Solution Delivery
We bring the people and engineering to turn your business needs into working AI. From understanding your industry and designing the solution to deployment and ongoing adoption, you have a clear owner at every step.
Your systems. Your workflows. Clear ownership at every step.
THE DELIVERY BLUEPRINT
Goals · people · operating rules
Business apps · files · permissions
Connected steps, designed for your team
Approval points & exception handling
Test · deploy · monitor · improve
Connected to your environment. Accountable to your team.
WHO DOES WHAT
We bring business, architecture, engineering, delivery, and customer success together around your workflow. Your business goals shape the scope, with responsibilities and acceptance criteria agreed from the start.
Industry / Business Advisor
Business processes, rules, and goals
Understand how your business works.
Works with your team to map business processes, industry context, operating rules, and goals. Identifies where work gets stuck and which outcomes matter, then brings that business context into the solution design.
Solution Architect
Business needs → technical blueprint
Design the right solution.
Understands your business and translates requirements into a technical plan. Designs workflows, system connections, data flows, permissions, and human approvals. Defines the technical scope and acceptance criteria.
FDE
Forward-Deployed Engineer
Make it work in your environment.
Works inside your real operating environment to implement the solution. Configures agents and workflows, develops connectors or MCP integrations, and handles testing, deployment, and operational optimization. Feeds reusable capabilities back to the product team.
Delivery Manager
Project coordination → accountable delivery
Keep delivery moving.
Owns project progress and delivery. Manages timelines, budget, people, dependencies, and risks. Coordinates your data, access, and feedback, and manages scope changes, training, acceptance, and handover.
Account Owner + Customer Success
Commercial relationship and ongoing adoption
Stay connected after launch.
Your Account Owner manages the commercial relationship and coordinates future business needs. Customer Success follows how your team uses the solution, gathers feedback, and reviews adoption and outcomes with you.
THE EXPERTISE BEHIND YOUR SOLUTION
The team combines these capabilities to address your business process, connected systems, and operating requirements. The implementation plan defines what your project needs.
Configure agents, sequence business steps, work with source data, and route exceptions to the people who need to review them.
A workflow built around the way your team actually works.
Connect agreed business apps, documents, and data sources. Develop customer-specific connectors or MCP integrations when your workflow needs them.
AI can work with the systems and records your business uses.
Design access boundaries, data flows, human approvals, and exception paths as part of the solution architecture.
Your team can control who accesses data and approves actions.
Test real business scenarios, document deployment, coordinate rollout, and use operational feedback to improve the workflow.
A tested solution with a documented path into daily operation.
FROM REQUIREMENT TO ROLLOUT
Start with a defined business workflow. Agree on the scope and success criteria, then build, validate, and roll it out with your team.
Map the business process, system access, data, and review points. Agree on scope, responsibilities, and acceptance criteria.
An agreed solution blueprint and project plan
Configure agents and workflows in your environment. Connect business systems and implement the permissions and approval steps.
A working workflow with its integrations
Test real scenarios and exceptions with your team. Review results against acceptance criteria and coordinate the production rollout.
Test evidence, acceptance records, and a deployed solution
Train the people who use and maintain the workflow. Document operating procedures, confirm ownership, and agree with Customer Success on usage and outcome follow-up.
A trained team, operating handover, and follow-up plan
WHAT DELIVERY LOOKS LIKE
The deliverable includes the working solution and the evidence, documentation, and ownership your team needs to use it.
Workflows use the business apps, documents, and data agreed in your solution scope.
Permissions, review points, and exception paths are part of the workflow design.
Test results and acceptance records make the outcome reviewable by your team.
Training, deployment documentation, and named owners support day-to-day operation.
SEE THE WORK IN CONTEXT
These existing OpenTeam case playbooks show the connected systems, workflow steps, prepared outputs, and human review points behind an implementation.
Bring tenant email, rent matching, repair coordination, and lease notices into a daily review workflow.
Property records · email · accounting · documents
Explore the case playbook
Prepare warranty prices from a workbook, match existing Shopify variants, and review a dry run before approving price updates.
Shopify · Amazon Seller · OneDrive / Excel
Explore the case playbookBUILT FOR YOUR INDUSTRY
Explore example workflows, then shape the implementation around your business process, systems, and team.
Reconciliation, close preparation, and review workflows.
Document preparation, matter workflows, and professional review.
Connected order, inventory, and customer operations.
ERP integration and workflows shaped around your environment.
LET’S PUT AI TO WORK
Tell us what your team needs to accomplish, which systems you use, and where work gets stuck. We’ll help define a practical implementation scope and delivery plan.
